Before travel
We provide written pre-trip consultations, accommodation video walk-throughs and help with hotel or apartment booking.
About us
About Anton and Anna: Local Help in Vietnam
We have lived in Nha Trang since 2023 and personally help people who are planning a trip, applying for a visa, looking for accommodation or already staying in Vietnam.
You can contact us before travelling, during your first days after arrival or later when practical questions come up in Nha Trang.
Based in Nha Trang since 2023
Help before travel and after arrival
Personal replies from us
About us
Anton and Anna in Nha Trang
We have lived in Nha Trang since 2023 and deal with many of the same practical questions that travellers, long-stay visitors and people planning a move to Vietnam face.
We do not operate as an anonymous call centre. We reply personally: Anton on Telegram and Anna on WhatsApp. Before any work begins, we ask about your request, dates, current location and other details that may affect the available options.
Our work is based on direct communication and clear arrangements. We explain what we can do, the expected timeframe and any known limitations before you proceed.
We are not a government authority, consulate, immigration office or official visa centre. Decisions on visas, entry and admission at the border are made by the relevant Vietnamese authorities.
Our project
Stolitsa Leta: Our Vietnam Project
Stolitsa Leta ("The Capital of Summer") is our project about travel, daily life and practical matters in Vietnam.
We share information about Nha Trang, accommodation, visas, prices, transport and everyday life. Our materials are based on personal experience of living in the city, not only on general rules found online.
The project includes YouTube and Telegram. This website is its practical extension, bringing together visa information, entry guidance and services available before travel or after arrival.
Our Vietnam Telegram channelHow we help
How Anton and Anna Can Help
Our work is not limited to visa assistance. A request may involve travel preparation, the first days after arrival, accommodation or practical matters in Nha Trang.
Visas and entry
You can ask for an initial situation check, Vietnam eVisa assistance, entry guidance or help arranging a visa run.
First days
You can arrange a Cam Ranh Airport transfer, a local SIM card or Nha Trang Nanny support.
Housing and practical matters
We help with rental accommodation selection, accompany clients during viewings and explain practical aspects of living in Nha Trang.
How we work
How a Request Works
1. You describe the request
Send the main details, relevant dates, your current location and any circumstances that may affect the situation.
2. We clarify the details
We will ask the questions needed to assess whether and how we can help.
3. We confirm the terms
Before work begins, we confirm the available format, expected timeframe, price and next steps.
4. Work begins
After the terms are agreed, we start the requested work and remain in contact within the scope of the selected service.
When a request cannot be handled responsibly or there is not enough information, we say so in advance.
Visa-related requests are checked before an application is accepted for work.
Principles
What to Know About Our Service
We provide independent practical assistance in Vietnam.
We do not make decisions on visas, entry or admission at the border and cannot guarantee the actions of government authorities.
We do not accept every request without checking it first. Availability depends on the situation, timing, documents and the type of help required.
Known limitations are explained before work begins. When an outcome depends on another organisation or authority, we make that clear as well.
Local assistance does not replace legal advice, a professional property inspection or a professional interpreter.
English communication with us is written through Telegram or WhatsApp. Translation tools may be used when necessary.
Guarantee terms apply only to specific visa applications that have passed an initial review and have been accepted for work.
Frequently Asked Questions
Who are Anton and Anna?+
We are based in Nha Trang and personally help with visas, travel preparation, accommodation and practical matters in Vietnam.
Where are you based?+
We are based in Nha Trang, Vietnam.
What can you help with?+
You can contact us about visas and entry, travel preparation, airport transfers, SIM cards, accommodation, property viewings, visa runs and other practical matters in Nha Trang.
Can I contact you before travelling or after arriving in Vietnam?+
Yes. We help before travel, during the first days after arrival and while you are staying in Vietnam.
Are you a government website or official visa centre?+
No. We are an independent service and do not represent a consulate, immigration office or other government authority.
Who replies on Telegram and WhatsApp?+
Anton replies on Telegram and Anna replies on WhatsApp. Both channels are equal options.
Do you guarantee a Vietnam visa?+
A guarantee is discussed only after an initial review and acceptance of a specific application. The final decision is made by the Vietnam Immigration Department.
When are the price and payment confirmed?+
The available format, timeframe, price and payment terms are confirmed before work begins.
This page introduces us and explains the general format of our assistance.
The ability to handle a specific request, the timeframe, price and terms depend on the situation. Official decisions on visas and entry are made by the relevant authorities.
Need Help Before Travelling or While You Are in Vietnam?
Send the main details, relevant dates, your current location and the help you need.
We will review the request and explain whether we can help, the available format and the next step.